Winter Storm Warning
Forecasters are confident of wet and windy conditions due to major weather changes are expected across northern California. This is due to a large area of low pressure moving toward the west coast. The initial storm surge will be followed closely by several more storm systems through the weekend, having access weather with a recent storm brewing off the coast of California will bring a prolonged period of rain, with long periods of heavy rains in the area.
Residents living in lower areas or near small creeks and streams should be prepared to take action if flooding should develop.
Mudslides and debris flow is expected with the recent forest fires in the area, and residents in the foothills, and hill region are to take precautions.
PG&E warns customers of the dangers of downed power lines and the possibility of power outages due to we windy conditions.
Preparing for Power Outages
- Have battery-operated flashlights and radios with fresh batteries ready. Listen for updates on storm conditions and power outages.
- If you have a telephone system that requires electricity to work (such as a cordless phone or answering machine), plan for alternate communication – have a standard telephone handset, cellular telephone or pager ready as a back-up.
- Freeze plastic containers filled with water to make blocks of ice that can be placed in your refrigerator/freezer during an outage to prevent foods from spoiling.
- Treat all downed power lines as if they are “live” or energized. Keep yourself and others away from them. Call 911, then notify PG&E at 1-800-743-5002.
- Use battery-operated flashlights, not candles.
- Customers with generator should make sure they are properly installed by a licensed electrician. Improperly installed generators pose a significant danger to our crews.
- Unplug or turn off all electric appliances to avoid overloading circuits and fire hazards when power is restored. Simply leave a single lamp on to alert you when power returns. Turn your appliances back on one at a time when conditions return to normal.
Report a Power Outage: 1-800-743-5002
- Before calling PG&E about a power outage, check to see if other neighbors are affected. This would confirm if an outage has occurred in just your residence or within the neighborhood area.
- If only your residence is without power, check circuit breakers and/or fuse boxes to see if the problem is limited to the home electric system.
- After performing the steps above, single or neighborhood outages can be reported to: PG&E’s 24-Hour Emergency and Customer Service Line: 1-800-743-5002
- Once your outage has been reported, you can call PG&E’s Outage Information Line at 1-800-743-5002 to get a status report on your outage and the anticipated time your power will be turned back on.
- If you lose power overnight, you can call PG&E to request a wake-up call. We’ll be happy to give you a wake-up call, as well as up-to-date information on your outage and time of restoration.